Job Category: System Administrator
Job Id: 2433
Troy, MI (Hybrid)
We’re ALTEN Technology USA, an engineering company that provides solutions for engineering, technology, and product development projects. For decades, we’ve been helping our clients develop products that are changing the world, from the efficient heavy truck of tomorrow to a fully autonomous electric taxi. Our team of more than 400 people work across industries including automotive OEM, tier 1 suppliers, commercial vehicle, electric vehicle, new energy, rail, and more. Our offices across the US have different industry focuses and engage with our clients in different ways, ranging from working on-site at client facilities to performing product development at our delivery centers.
ALTEN Group, our parent company, has been a leader in engineering and information technology for more than 30 years. ALTEN Group operates in 30 countries across Europe, North America, Asia, Africa and the Middle East and employs more than 36,000 people, 88% of whom are engineers. The company covers the whole development cycle and offers a choice of service levels, from technology consulting to complete project outsourcing.
When you join ALTEN Technology USA, you join a group of people passionate about collaborating to solve some of the world’s most technical engineering challenges. Our success is tied to taking care of our employees, building relationships, and providing opportunities for mentorship and career growth. We offer comprehensive benefits for all full-time employees, including medical, dental, and vision insurance; a 401(k) plan with employer matching; paid time off (PTO); paid parental leave; and mentorship to help you take your career to the next level.
The System’s administrator will provide technical support to our end-users and work with other IT staff to diagnose and repair desktops and laptops, monitors, and printers at end-user workstations. Customer support focuses on a Windows server administration (Active Directory, Teams, SharePoint, and O365). Able to wear multiple IT hats when it comes to IT troubleshooting and having knowledge of AWS is a plus.
- 3-5 years’ experience working with Helpdesk systems
- Active Directory
- O365 environments
- knowledge of LAN, WAN, Wi-Fi, VPN, VOIP, Teams and Windows Server infrastructure and operations.
· Bachelor’s degree in computer science, Microsoft certification and A+ certification